Help us Renew Chicago!
Chicago Works app lets you submit service requests to 311 and track issues as they are addressed. Report potholes, graffiti, broken streetlights, and more — all from your phone — and see how your tax dollars are working for you. Chicago Works is a mobile application developed by 2Pens Media and Ald. Ameya Pawar.
To date, 20,000+ Chicago residents have downloaded the Chicago Works application, available for free on the Apple App Store and Google Play.
"Very helpful - Helped me track down the correct path for service request follow-ups and gave me a good overview potential help areas within City departments. 2pens also was quick to respond to a technical question."
Bud Champaign
"Great App - The app is a million times better with the new update. The new UI is much more user friendly, and I like how they email you a service number after you submit a request so that you can see its status."
Richard Whittemore
"Great Use of App Store - This is the kind of forward thinking our political leaders need to have to really harness the power of the App Store, and most importantly the people. It speaks volumes when we can get together and help make our city a better place. Hopefully other cities adopt this kind of community app. Also I wanted to quickly comment on the design and how the app functions. It's very clean and simple. Can't really say anything I don't like about it. Good work from both parties involved!"
Pathiscooooool
"5 Star App - For use in obtaining City Services is outstanding. No waiting on the phone, can describe whatever the issue and even send photo to better identify. Makes you feel part of the City that Works."
RickyJack1
"Great work!! - Finally someone who took the initiative to create a system to submit requests right from my phone. Simple yet very nice looking interface. Great work!!"
DemediaProvide your email address in order to save and track your service requests in the app. Email is required in order to submit a request.
Submit service requests to 311 and track issues as they are addressed. Chicago Works lists the top 14 service requests and allows the attachment of a photo, and then sends your service-request tracking number by email.
Open311 provides the technology to submit photos with service requests, allowing for more accurate and detailed reporting of issues to City departments.
Track the progress of the most frequently submitted service requests right from Chicago Works by connecting to the City of Chicago's Service Tracker.
Explore some of the key screens from the Chicago Works app.
New App Allows Chicago Residents To Utilize 311 Service
CBS Chicago | by Brad Edwards on Feb 12, 2013 http://chicago.cbslocal.com/
Report City Problems with New Chicago Works 311 iPhone App
Lincoln Park Patch | by Sarah Flagg on Sep 27, 2012 http://lincolnpark.patch.com/
The Chicago service request app is a decent metaphor for Chicago service requests
Chicago Reader | by Asher Klein on Nov 2, 2012 http://www.chicagoreader.com/
Open 311 technology now implemented in Chicago with apps to help speed up reporting
GRID Chicago | by Steven Vance on Nov 5, 2012 http://gridchicago.com/
New app links problems to 311 center
Chicago Tribune | by Hal Dardick on Sept 27, 2012 http://chicagotribune.com/
City Reveals New And Upgraded 311 App
CBS Chicago | Sept 20, 2012 http://chicago.cbslocal.com/
Chicago launches 311 service tracker
WBEZ 91.5 Chicago | by Robin Amer on Sept 20, 2012 http://www.wbez.org/For general questions, bug reports, or press inquiries, please fill out the form below.
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